Recalls

Toyota now offering to buy back recalled bZ4X EVs

Other remedies are available, but unsatisfied owners can give up the vehicle and walk away

2023 Toyota bZ4X Limited AWD Red front three quarter
  • 2023 Toyota bZ4X Limited AWD Red front three quarter
  • 2023 Toyota bZ4X Limited AWD Red front three quarter
    • 2023 Toyota bZ4X Limited AWD Red front three quarter
  • 2023 Toyota bZ4X Limited AWD red front three quarter high
    • 2023 Toyota bZ4X Limited AWD red front three quarter high
  • 2023 Toyota bZ4X Limited AWD rear three quarter high
    • 2023 Toyota bZ4X Limited AWD rear three quarter high
  • 2023 Toyota bZ4X Limited AWD red rear low
    • 2023 Toyota bZ4X Limited AWD red rear low
  • 2023 Toyota bZ4X Limited interior
    • 2023 Toyota bZ4X Limited interior
  • 2023 Toyota bZ4X Limited AWD front three quarter
    • 2023 Toyota bZ4X Limited AWD front three quarter
  • 2023 Toyota bZ4X Limited AWD action front three quarter
    • 2023 Toyota bZ4X Limited AWD action front three quarter
  • 2023 Toyota bZ4X XLE action front three quarter
    • 2023 Toyota bZ4X XLE action front three quarter
  • 2023 Toyota bZ4X XLE action rear three quarter low
    • 2023 Toyota bZ4X XLE action rear three quarter low
  • 2023 Toyota bZ4X XLE action front low
    • 2023 Toyota bZ4X XLE action front low
  • 2023 Toyota bZ4X XLE action rear profile
    • 2023 Toyota bZ4X XLE action rear profile
  • 2023 Toyota bZ4X XLE front three quarter low
    • 2023 Toyota bZ4X XLE front three quarter low
  • 2023 Toyota bZ4X XLE front action
    • 2023 Toyota bZ4X XLE front action
  • 2023 Toyota bZ4X XLE action front
    • 2023 Toyota bZ4X XLE action front
  • 2023 Toyota bZ4X XLE profile
    • 2023 Toyota bZ4X XLE profile
  • 2023 Toyota bZ4X XLE rear detail
    • 2023 Toyota bZ4X XLE rear detail
  • 2023 Toyota bZ4X wheel
    • 2023 Toyota bZ4X wheel
  • 2023 Toyota bZ4X XLE interior
    • 2023 Toyota bZ4X XLE interior
  • 2023 Toyota bZ4X XLE interior from passenger
    • 2023 Toyota bZ4X XLE interior from passenger
  • 2023 Toyota bZ4X XLE touchscreen navigation
    • 2023 Toyota bZ4X XLE touchscreen navigation
  • 2023 Toyota bZ4X touchscreen Apple CarPlay home screen
    • 2023 Toyota bZ4X touchscreen Apple CarPlay home screen
  • 2023 Toyota bZ4X XLE center console
    • 2023 Toyota bZ4X XLE center console
  • 2023 Toyota bZ4X wireless charging
    • 2023 Toyota bZ4X wireless charging
  • 2023 Toyota bZ4X XLE shifter and one pedal button
    • 2023 Toyota bZ4X XLE shifter and one pedal button
  • 2023 Toyota bZ4X XLE FWD snow mode button
    • 2023 Toyota bZ4X XLE FWD snow mode button
  • 2023 Toyota bZ4X X Mode button
    • 2023 Toyota bZ4X X Mode button
  • 2023 Toyota bZ4X XLE IP detail
    • 2023 Toyota bZ4X XLE IP detail
  • 2023 Toyota bZ4X IP X Mode
    • 2023 Toyota bZ4X IP X Mode
  • 2023 Toyota bZ4X XLE front seats
    • 2023 Toyota bZ4X XLE front seats
  • 2023 Toyota bZ4X Limited seats
    • 2023 Toyota bZ4X Limited seats
  • 2023 Toyota bZ4X dash trim
    • 2023 Toyota bZ4X dash trim
  • 2023 Toyota bZ4X XLE speaker trim
    • 2023 Toyota bZ4X XLE speaker trim
  • 2023 Toyota bZ4X XLE back seat
    • 2023 Toyota bZ4X XLE back seat
  • 2023 Toyota bZ4X Limited back seat
    • 2023 Toyota bZ4X Limited back seat
  • 2023 Toyota bZ4X XLE rear vents and USB
    • 2023 Toyota bZ4X XLE rear vents and USB
  • 2023 Toyota bZ4X XLE cargo area with cargo cover
    • 2023 Toyota bZ4X XLE cargo area with cargo cover
  • 2023 Toyota bZ4X XLE cargo area
    • 2023 Toyota bZ4X XLE cargo area
  • 2023 Toyota bZ4X XLE cargo seat down
    • 2023 Toyota bZ4X XLE cargo seat down
  • 2023 Toyota bZ4X Limited AWD Red front three quarter
  • 2023 Toyota bZ4X Limited AWD red front three quarter high
  • 2023 Toyota bZ4X Limited AWD rear three quarter high
  • 2023 Toyota bZ4X Limited AWD red rear low
  • 2023 Toyota bZ4X Limited interior
  • 2023 Toyota bZ4X Limited AWD front three quarter
  • 2023 Toyota bZ4X Limited AWD action front three quarter
  • 2023 Toyota bZ4X XLE action front three quarter
  • 2023 Toyota bZ4X XLE action rear three quarter low
  • 2023 Toyota bZ4X XLE action front low
  • 2023 Toyota bZ4X XLE action rear profile
  • 2023 Toyota bZ4X XLE front three quarter low
  • 2023 Toyota bZ4X XLE front action
  • 2023 Toyota bZ4X XLE action front
  • 2023 Toyota bZ4X XLE profile
  • 2023 Toyota bZ4X XLE rear detail
  • 2023 Toyota bZ4X wheel
  • 2023 Toyota bZ4X XLE interior
  • 2023 Toyota bZ4X XLE interior from passenger
  • 2023 Toyota bZ4X XLE touchscreen navigation
  • 2023 Toyota bZ4X touchscreen Apple CarPlay home screen
  • 2023 Toyota bZ4X XLE center console
  • 2023 Toyota bZ4X wireless charging
  • 2023 Toyota bZ4X XLE shifter and one pedal button
  • 2023 Toyota bZ4X XLE FWD snow mode button
  • 2023 Toyota bZ4X X Mode button
  • 2023 Toyota bZ4X XLE IP detail
  • 2023 Toyota bZ4X IP X Mode
  • 2023 Toyota bZ4X XLE front seats
  • 2023 Toyota bZ4X Limited seats
  • 2023 Toyota bZ4X dash trim
  • 2023 Toyota bZ4X XLE speaker trim
  • 2023 Toyota bZ4X XLE back seat
  • 2023 Toyota bZ4X Limited back seat
  • 2023 Toyota bZ4X XLE rear vents and USB
  • 2023 Toyota bZ4X XLE cargo area with cargo cover
  • 2023 Toyota bZ4X XLE cargo area
  • 2023 Toyota bZ4X XLE cargo seat down

The Toyota bZ4X is brand new and just hitting the streets, but there’s already a big problem for the EV. In June, Toyota advised owners to park their new electric crossover, stating that sharp turns or abrupt acceleration could cause the vehicle’s hub bolts to loosen, making it more likely that a wheel would fall off. Now, the automaker is sending letters to owners with the next steps, and the situation appears to have reached the point that Toyota’s ready to start buying back bZ4Xs from unsatisfied buyers.

Electrek reported that Toyota sent letters to buyers, advising them to continue avoiding driving their vehicles. The automaker also offered several remedies to affected owners, including reimbursements if the car was paid in full, continued access to a loaner vehicle and storage of the bZ4X, free charging, and extensions of factory warranties.

If none of those offers are satisfactory, Toyota is offering to buy back affected bZ4Xs. The terms and conditions of the buyback offer depend on the state and the particulars of each sale. That the automaker is moving to make the buyback offer is significant because the bZ4X is such a new and high-profile vehicle. It’s Toyota’s first dedicated EV, so the wheels falling off is even more of a disaster than it would be for a more anonymous model.

Buybacks can cost billions for automakers, but Toyota only has a few thousand bZ4Xs in the wild so far. Owners are in a tough spot because the auto market is such an odd place right now. Buybacks are likely viewed as a last resort for many owners, who are left with few options for a comparable replacement. Some even paid dealer markups to get a bZ4X, and there are forum accounts of buyers pursuing reimbursement from Toyota for the overage.

Since it shares so much with the bZ4X, the Subaru Solterra is also wrapped up in this recall. None of those vehicles have yet been delivered in the U.S., so that’s less of a problem. That said, there are plenty of buyers with the EV on order, so it’s unclear what will happen with their reservations. It’s also not immediately apparent if the related Lexus RZ will end up with a similar recall. No doubt Toyota will scramble to resolve the problem as quickly as possible.

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